Computer Works Home & Office :: Services

Technical Support

In order to provide the best possible support and value to our clients, we have opted to provide technical support and assistance on a case-by-case basis instead of imposing any monthly or annual support fee; we bill clients once a month for any technical support incidents for the prior month, at our standard rate.

By selecting Computer Works Home & Office our clients can receive technical support via phone, fax, email, web site, and remote administration Monday through Friday, 8:30am-5pm Central Time, excluding holidays. Typical support includes hardware and software technical support, instruction, remote administration, consulting for additions and enhancements to your computer or computer network. Our client's primary point of contact is also accessible through cellular phones and pagers for instant or emergency communication.

Some clients require 24-hour-a-day, year-round support, or have other support requirements. These types of support options are considered independently for each client and handled on a case-by-case basis.

Support Request Form

Select the items that apply, and then let us know how to contact you.

	Have support technician contact me.
	Have support technician schedule me for the next available appointment time.
	Send a support technician immediately.

Name
Title
Company
Address
E-mail
Phone
Description of Problem